Re: Customer's feedback

Petsa · Post by **Petsa** » Tue Oct 04, 2022 8:05 pm

Ordered the 2022-2 map for my 2013 525d. Map wasn't upgraded since 2016. Had some trouble downloading the map, but support was great and fast (thank you Scott). Updating the map was easy. I can only highly recommend BimmerMap.com for map updates.
Peter

Grizzly98 · Post by **Grizzly98** » Wed Oct 05, 2022 1:07 pm

Ordered an update by USB stick for my 2012 F25 X3. All is good now! Thank you for continued email support!
Would use again knowing the support is good - thanks! I recommend!
Buy with confidence.

andersds34 · Post by **andersds34** » Tue Nov 01, 2022 5:02 pm

Just purchased new maps for my 5 series BMW which had not been updated since 2010!

I have to say that the service I received from Scott was excellent, he responded to all my emails promptly (even in the evenings and weekend), the instructions provided were very clear and concise.

The download of the files and the updating of the car was simple and quick, when I say quick it took about an hour to upload but I had already been told that in advance.

My Sat Nav is now showing all the new roads on the new housing estates, so no more being in the middle of a field

As well as an excellent service, it was also great value and well worth it.
I will certainly be using BimmerMap again for my next upgrade.
Thanks!

alexei60 · Post by **alexei60** » Sat Nov 05, 2022 5:48 pm

Just purchased and installed N. America NEXT 2023-1 via a USB on my X5 2016.
Installation went smoothly although it took a bit longer than promised: 55 minutes instead of 30-40 as the instruction says.
My advice: do not worry if it is taking longer, just wait for the confirmation and automatic navigation system restart.
This is my second update, the first one was in 2018. I recommend 100%.

ephraim · Post by **ephraim** » Tue Nov 15, 2022 12:34 pm

The postal system slightly delayed delivery of the USB drive (we have had postal strikes!!)
Installation was easy and done during a planned journey. It took about 55 minutes but appears to be working correctly.
I would definitely purchase from you again.

Many thanks
Ephraim
UK

brian · Post by **brian** » Wed Nov 23, 2022 4:22 pm

Ordered the 2022 map update as my software version was 2017 and requested the download version. This arrived very promptly and I was able to download and unzip the file, download took 1 hour!!! Instructions on how to proceed followed the next day and and I updated my BMW with a USB stick. Customer service provided the update code within the hour of my request and I successfully updated my Sat Nav but be aware this could take a while mine was 1 hour 35 mins and you have to keep your engine running. Customer service was very prompt in fixing all problems and would highly recommend Bimmermap. I look forward to updates in future years.

X5driver · Post by **X5driver** » Wed Nov 23, 2022 4:55 pm

2500 miles Road Trip
I'm just back from my trip and I was completely astounded by the accuracy and ease of use with this program.
I had not updated since 2012, and this trip was to completely new areas I have never travelled.
I had to learn on the go as I had just installed the program just a day before the trip.
My purchase & install experience was easy.
I was pleasantly overwhelmed not only with the generally maps, but also with the exit details and graphics on the split screen.
The Points of Interest category was appreciated as I could preview rest stops, hotels and even coffee shops and so much more.
Adding a new on the go destination is easy if you have a change or want to divert for a brief time from your overall destination.
This program is really worth it and I look forward to future updates.

JoBaker · Post by **JoBaker** » Sun Nov 27, 2022 8:00 pm

I have just updated my 2 series, not had an update since new in 2016, massively overdue.
Customer service was excellent, good communication
Received the USB later than normal after I ordered but there were Royal Mail strikes!
Soo easy to update, took 30 minutes and now my home address is on there!

I can honestly say for the money paid, it’s very good value and you get exactly what you’ve purchased.
I would definitely recommend.

Olivier · Post by **Olivier** » Tue Nov 29, 2022 7:43 pm

In 2011, I already did update on my BMW 525 Touring (2006). Recently, I decided to update my BMW M550d touring.
Scott answered on my questions and gave me full support. After ordered update by internet, I received USB key by post after a couple of days.
A detailed procedure was provided. Navigation update was successful. Because It took long time (45 minutes), I decided to update during commute.
Now, My car has the latest Navigation system and I am very glad about this

I highly recommend these guys in order to buy your GPS navigation update.

Olivier.

Frankeboy · Post by **Frankeboy** » Thu Dec 01, 2022 1:19 pm

Works perfectly!!
I will definitely come back and I will recommend you to others!!

Thank you!!
Frank

xxSaintxx · Post by **xxSaintxx** » Fri Dec 02, 2022 6:46 pm

Ordered the update last night before going to bed, this morning the link was in my inbox waiting. Update went very well and only took about 45 minutes. I will use for future updates no doubt.

Thank you for the speedy customer service.

Hcroij · Post by **Hcroij** » Wed Dec 07, 2022 7:00 pm

Worked great.
I am not so familiar with this “Upgrading” stuff but with a litle (email) help it worked out great.
Friendly and quick help.
Installing was easier then i thought.

So thx for helping me out.

Terry · Post by **Terry** » Mon Dec 26, 2022 9:47 pm

Just upgraded my system, worked perfectly, the installation was as it is guided by the information you are sent by the suppliers, very easy to follow even if your not familiar with IT stuff, brilliant support at the end of an e-mail. Terry B

JEddysI3 · Post by **JEddysI3** » Sun Jan 01, 2023 1:41 pm

I just finished updating my 2017 BMW i3 navigation map.

It took me 39 minutes for the USB 3.0 drive I used to transfer the files to the car.
Instead of "leaving the car running" I left my car plugged into the level 2 charger in my driveway, as the i3 is an EV at heart.

Once it had downloaded and restarted, the version had changed from 2017-1 to 2023-1.

I bought my 2017 i3 used last year, and noticed that it was getting exit numbers wrong, and losing sync with the road in places on long trips.
I don't think the previous owner ever had the map data updated from when it was new It realllly needed this.
I am looking forward to using it on my next long trip in a couple of weeks.

Happy New Year!

FLHX · Post by **FLHX** » Sun Jan 01, 2023 5:22 pm

I found this experience to be seamless and professional. After receiving my USB with the correct map for my vehicle it only took 45 minutes to download the new version.
well done!!

DMAC57 · Post by **DMAC57** » Wed Jan 04, 2023 12:19 pm

Just picked up a 2012 X5 35d. The GPS data was very outdated. Order an update and even with the holidays, received in 6 days. Very easy instructions to follow. The update took nearly an hour and was successful. Well worth the price!

schein · Post by **schein** » Thu Jan 05, 2023 5:46 pm

just bought a '13 X5 35i with Road Maps North America Premium 2013-1A maps. Put the stick in the USB slot in the glovebox and in a few seconds got a prompt to update the software. Update process took about 1.5 hours and I kept the engine running the entire time. Apart from being slow the overall process was flawless. Have the maps updated now to NORTH AMERICA PREMIUM USB 2022-2.
Highly recommended!

Delroy47 · Post by **Delroy47** » Sat Jan 07, 2023 12:57 am

The USB stick arrived in 5 days.
Purchased the NEXT 2023 update for my 2013 535d and it took 50min, from start to finish, installing it in my car it was easy to do with no issues, very clear instructions to follow.
Will definitely use again.
Top Service.

goodguy100 · Post by **goodguy100** » Tue Jan 10, 2023 10:47 pm

Just updated the maps on my 2014 X3.
Everything worked as expected, total process including 24Gb download less than 1.5 hours
I recommend these guys!

andypage4321 · Post by **andypage4321** » Fri Jan 20, 2023 10:15 am

Just completed my first update. The USB took a little time to arrive but that's my fault for ordering just before Christmas. Got the activation code on same day and then it took less than 30 minutes to complete the update. No problems at all. Looking forward to the next one.
Thank you!

BimmerMap Customers Reviews